Can You Track Your NetSpend Card? When Will My NetpSend Card Arrive?

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You cannot track your NetSpend Card as Netspend does not provide you with a shipping tracking number or link to track the card. However, you can track your card by calling Netspend’s Customer Service team on their toll-free number 1-86-NETSPEND (1-866-387-7363). On Average, it takes 7 to 10 business days to get your NetSpend Card.

If you ordered a Netspend card and it hasn’t arrived in the mail yet, check out our guide to know how you can track your Netspend card and get it ASAP.

Read on to know more.

Also Read: How to Easily Track Cash App Card? 

Can You Track Your NetSpend Card?

What is a NetSpend Card?

Netspend is a leading prepaid debit card provider that helps you easily manage your money. It issues Visa and Mastercard prepaid debit cards as well as corporate prepaid cards insured by the Federal Deposit Insurance Corporation (FDIC). 

You can use Netspend’s prepaid cards to shop online or in-store and withdraw cash from ATMs. 

Many people love using Netspend due to its many cool features and also its lack of activation fees and minimum account balance requirements. It also doesn’t do credit checks, making it great for those who don’t have any banking or credit history.

If you ordered a Netspend card and it hasn’t reached your address yet, you may now be wondering, “Can you track your Netspend card and when will it arrive?” 

Normally, you should receive your Netspend card within around 7 to 10 business days from the day you place your order. If you have not received your card within 10 business days, you can track it by contacting Netspend’s Customer Service team.

Continue reading to know how long does it usually takes to get your NetSpend card and if you can track it.

When Will My Netspend Card Arrive?

Getting a Netspend card is fairly easy. All you have to do is fill out an online order form that you can easily find on Netspend’s website. 

If you have already placed an order for a Netspend card, the card usually arrives via the US Postal Service within 7 to 10 business days. 

Once Netspend sends you your personalized card via mail, you need to activate it. To do so, read the materials that come with your Netspend prepaid card and then follow the activation and identity verification steps outlined in the materials.

You will need to provide your name, address, date of birth, and other personal details to complete the identity verification process. 

How to Track My Netspend Card in the Mail Via Tracking Services?

After you place the order for your Netspend prepaid card, Netspend does not provide you with a shipping tracking number or link to track the card. But if you haven’t received your card even after 7 to 10 business days of placing the order, don’t fret. 

You can simply track your card by calling Netspend’s Customer Service team on their toll-free number 1-86-NETSPEND (1-866-387-7363). Note that you can call them from Monday to Friday between 8 AM and 10 PM (Central Time) and on Saturday and Sunday from 8 AM to 8 PM (Central Time).

You can also email their customer service representatives at

If you prefer snail mail, you can write to them at the address given below:

Netspend Corporation,

5800 Airport Boulevard, 

Austin, Texas 78752.

How Long Does It Take to Get Your Netspend Card?

As mentioned earlier, it takes anywhere between 7 and 10 business days to get a new Netspend card in your mail. Once you receive your card and activate it, you need to deposit funds into the card using any one of the following methods:

  • Direct deposits
  • Bank transfers
  • PayPal
  • Netspend’s 130,000 reload network locations across the US
  • Transfers between Netspend card accounts. 

Once this is done, you can then start using your Netspend card for in-store purchases, online shopping, bill payments, and cash withdrawals at ATMs.

Can You Go and Pick Up a Netspend Card at a Bank?

If you’re not comfortable opening a Netspend account online, Netspend also offers offline account opening services via banks.  

The Bancorp Bank Payment Solutions Group, which is a division of The Bancorp Bank, is an official issuing bank for Netspend prepaid debit cards. Simply visit any of The Bancorp’s branches and get your Netspend card issued immediately. 

Netspend’s prepaid debit cards are also issued by MetaBank and the Republic Bank & Trust Company. This gives you a wider range of options when it comes to choosing an issuing bank for your Netspend card.

You can also procure a Netspend prepaid Mastercard from Western Union.

How to Find Netspend Card Retailers in Your Area?

To provide added convenience to its customers, Netspend has partnered with a wide variety of retailers such as drugstores, grocery stores, office suppliers, and travel agencies to sell Netspend cards. Netspend has also tied up with many retail chains across the US, such as Office Depot, Walgreens, 7-Eleven, and CVS Pharmacy. 

If you wish to purchase a Netspend card from a local retailer, check out Netspend’s website to get a detailed list of stores that sell Netspend cards. You can also use the location finder tool on the company’s website to search for participating retailers. 

All you have to do to use the tool is enter a five-digit ZIP code or the city and state where you need to find a retailer. Once you’ve put in the data, Netspend shows you a zoomed-in map of your selected area with red indicators highlighting the location of the participating retailers. To know more about a retailer, including their name, address, contact number, and fees, click on their relevant red circle. 

Different vendors charge varying purchase fees that may range from $2.95 to $4.95. The average cost of a Netspend card is $3.95, as is its reload fee. 

Before you can get a Netspend card, you are required to submit your personal details such as your name, address, and date of birth to the retailer and also show your driver’s license or other identification proof in accordance with the USA Patriot Act.

Can You Go and Pick Up a Netspend Card at a Walmart Store?

Netspend has also partnered with Walmart to allow customers to easily pick up their Netspend Visa prepaid card in-store. 

You need to submit your details at the Walmart store including your name, address, date of birth, and your government ID number along with identity proof such as your driver’s license number. 

Once your identity is verified and your Netspend card is activated, you can use the card for in-store purchase transactions, online shopping, bill payments, ATM withdrawals, foreign transactions, and account transfers, among others. You can also add your Netspend prepaid card to your Walmart Pay account.

However, if your identity is only partially verified, you will be able to use the Netspend card only for in-store purchases. 

Using a Netspend card comes with a wide range of features. You can opt for Anytime AlertsTM, wherein you’ll get text alerts to check your account balance anytime you want.

Load checks with only a few pictures using Mobile Check Load. Approval review for this feature normally takes about 3 minutes to an hour. 

You can also reload your Netspend account balance at any participating Walmart store using the Walmart Rapid Reload feature. All you need to do is carry your cash and your Netspend card to any Walmart kiosk or cash register to reload your balance. 

Finding a Walmart store to buy a Netspend card is also super easy. Go through Netspend’s list of vendors on Netspend’s website or use the location finder tool on the site as mentioned earlier.

If you do not wish to step out of your house, you can also order your Netspend Visa prepaid card from Walmart’s website at no additional cost. 


Getting a Netspend card is simple enough. Sign up for the card online on the company’s website and fill out the online order form with your personal deets. 

A Netspend card usually arrives within 7 to 10 days of placing an order, excluding public holidays and weekends. If you don’t get it even by then, contact the company by calling, emailing, or writing to them to track your card and get your queries addressed. 

You can also go pick a new Netspend card from an issuing bank’s local branch, Western Union branch, Walmart store, or any other local retailer listed on Netspend’s website.

Once you receive the card in your mail or pick it up in-store, activate it following the steps given in the accompanying printed materials and verify your identity as mentioned above. You can now use your Netspend card for all kinds of digital payments anywhere! 

Did our article answer your queries? Let us know in the comments below. Don’t forget to share our article with other Netspend users and spread the love!

Jack Vasquez Garcia

Jack Vasquez Garcia is a seasoned P2P expert specializing in Venmo, Cash App, and Netspend. With deep knowledge and experience, he simplifies digital transactions for individuals and businesses, making life easier in the digital realm. Linkedin

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