Is your Venmo password reset link not working?

To Fix Venmo Password Reset Link Not Working: 1. Unblock Messages From Venmo 2. Check Venmo servers 3. Recheck Your Venmo Credentials 4. Disable any VPN if you’re using one 5. Check your internet connection quality.

One of the first steps to ensure financial security is resetting your password. But unfortunately, password reset links don’t always work with apps like Venmo, and this can leave you twiddling your thumbs, waiting for the link to work as you get anxious by the second.

On the bright side, this problem can usually be solved with some basic troubleshooting.

To Reset Venmo Password for “Venmo password reset link not working”:

  1. Unblock Messages From Venmo
  2. Check Venmo servers
  3. Recheck Your Venmo Credentials
  4. Disable any VPN if you’re using one
  5. Check your internet connection quality

The “Venmo password reset link not working” issue is very common, and it happens to hundreds of users. So even if these steps don’t work, there are a few other things you can do that can help you out.

RELATED READ: Venmo OAuth Access Token: How to Request an OAuth Access Token?

How to Fix Venmo Password Reset Link Not Working

How Do I Recover My Venmo Account: Step-By-Step

Read on for more details.

1. Check Venmo Servers

Password reset links might not be working because of server issues. If your internet connection is perfectly fine, this is likely it.

If the problem is on Venmo’s end, there’s only so much you could do in terms of troubleshooting. Venmo servers can get overloaded, and this actually happens regularly.


Venmo servers are solely their own, and nothing on your end can be done to fix them. All you can do is sit and wait for them to return online. To make this step easier, here are some useful tools to help you out with that.

  • Venmo’s support Twitter page keeps its users up-to-date with the latest news, including malfunctioning server incidents. You can also DM the page for queries.
  •  Use IsItDownRightNow to tell if Venmo is down and the last time it was actually down.
  • Contact Venmo’s Customer Support to know how long their servers will be down.

2. Disable Your VPN

Venmo only works in certain areas around the world, so if you happen to be traveling outside of the US or are using a VPN, your IP address will change to another country, and Venmo servers will think you’re attempting to use the app outside the US.

Similarly, if you’re using Venmo outside of the US, you can simply use a VPN or a DNS to relocate your IP address to the US to log in or ask Venmo to send you a password reset link that’ll work.


  • Enable VPN if you’re traveling outside the US.
  • Disable VPN if you’re still in the US.

3. Check Your Internet Connection Quality

We’ve all been there; a link or a website might not be working well as it should be because of a slow internet connection. Also, your internet connection might have been disconnected abruptly without your knowledge. 

Signs of slow or disconnected internet could include that the app isn’t loading as fast as it should, links taking a while to generate pages, slow download speed, and pages not displaying their content correctly.


If you suspect the culprit was your internet, here are some things you can do to remedy that:

  • Try connecting your device to another WiFi or use Mobile Data.
  • Search for an internet speed test such as Fast.
  • Avoid any public WiFis since they’re not necessarily safe, and they can sometimes be slow.

Extra Steps

Going through these three steps usually fixes the Venmo password reset link not working issue, but if all these solutions don’t work, here are a few suggestions.

Recheck Your Credentials

Sometimes, the problem with a non-working password reset link is that you haven’t typed in the correct credentials (phone number or email) linked to the Venmo account you’re trying to access.

Make sure that you’re entering the correct info. Otherwise, you’ll receive either a non-functioning link or not receive one at all.

Give Boost to Your Signal

Getting a functioning password reset link is all about how strong the signal is while requesting it. When entering your mobile number, be sure to check how powerful the signal you’re receiving is.

A simple way to address that problem is to move to another room where you receive a stronger signal. You can also turn off airplane mode if it’s on. Don’t shy away from getting outside the house if necessary.

Check Your Browser

Your browser may need an update to make sure that links and cookies are properly working. If everything else with your device is in order, the last resort is to update your browser.

You can also try to use the incognito mode to open the reset link if the default mode isn’t working. You might also use another browser altogether, especially if you were facing issues of the same kind because of this browser.

Unblock Messages From Venmo

Venmo might be trying to send you valid password reset links but can’t because your phone has blocked it automatically. This could result in you either not receiving any links at all or clicking on old, invalid reset links.

To avoid this situation, check your SMS settings, and make sure that Venmo messages aren’t blocked.

Check All Mail

Similar to how messages from Venmo may be blocked, your email might be filtering Venmo mail into spam mail without your knowledge. This could result in you using old password reset links. Moreover, the link might expire by the time you find it.

The solution here is to remove Venmo mail from spam and into your inbox.

Every once in a while, you’ll be worried about your finances if you’re using applications to handle them. It’s only normal!

Final Thoughts

There it is! You now have three easy methods to fix the Venmo password reset link not working problem, and some more suggestions if you can’t find the root of the problem.

Note that, in most cases, this issue occurs due to some malfunction in Venmo servers, so always keep in contact with Venmo’s customer care.

Finally, if this issue still persists, sometimes the only solution is to give it time. 

Do you have any queries? Let us know in the comments below and we will try our best to help you out!

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