Venmo is a super convenient money-sharing app and a PayPal affiliate. You can send and receive funds, as well as pay straight from the website.

However, there’ll be instances when you have to cancel a hotel reservation and request a refund.

To Get a Refund From Venmo for Hotel Booking: Contact the hotel and get the money refunded to you – provided you’re within their cancellation period policy. Make sure that you understand the hotel’s policy and ask needful questions in advance. 

Let’s get started!

Can You Get a Refund from Venmo?

No, Venmo doesn’t offer a refund and cancel option that you can use to get your full refund immediately. When you make a payment, it’s immediately available to the receiver. 

Don’t worry! We’ll guide you through the process of getting a full refund. You’ll also learn how to book a hotel with your Venmo card. What’s more, you’ll find a few alternatives for paying for your hotel stay. 

RELATED: How to Pay UberEats With Venmo? Step-by-Step Guide

how to refund on venmo

How to Get a Refund From Venmo for Hotel Booking?

Many hotels have booking cancellation policies. Some permit you to cancel within 24 hours in advance without incurring a fee, whilst others are more stringent. 

As such, it’s best to review the cancellation guidelines of the hotel and travel sites in advance. 

Below are the steps to take to get a refund from Venmo.

1. Contact the Hotel and Venmo

Typically, since Venmo doesn’t allow a direct refund, talk with the hotel and get the money refunded to you – provided you’re within their cancellation period policy. 

However, if things are going south, you’ll need to contact Venmo’s customer service team at and tell them your refund reason. Otherwise, file a dispute by calling 855-812-4430. 

Additionally, Venmo may seek additional information and proof. However, this doesn’t guarantee a refund, but it does indicate that Venmo will be able to support you and facilitate the request.

2. Understanding Venmo’s Refund Policy

Venmo has a refund policy that specifies a few scenarios to be eligible for a refund, some of which are fairly common. For instance, if you accidentally sent a payment or an unauthorized transaction. 

Moreover, if it’s rejected or reversed, or it’s used for anything that violates Venmo’s terms and conditions, then you’re entitled to a full refund.

Nevertheless, Venmo can’t refund the payment till the recipient gives consent to send the funds back to you. The hotel typically has the ultimate say, so make sure that you understand the hotel’s policy and ask needful questions in advance. 

If you don’t want to pay, then ask!

Get Your Refund

Once the hotel has agreed to reimburse your money, you must wait for the refund to show up. This takes roughly one to five business days, but it could take a while depending on the hotel’s refund process.

Finally, the refund will be credited to your Venmo balance. Otherwise, it’ll be transferred to your bank, which will be indicated in your statements.

Can I Use the Venmo Card for Hotel Bookings?

Yes! Venmo credit and debit cards are Mastercard network-enabled which lets you spend your Venmo funds at any hotel in the U.S. where Mastercard is accepted.

However, keep in mind that Venmo cards can’t be used for international hotel bookings, even if you’re making a payment from the U.S. 

These solutions are intended for local payments in a single currency, with the goal of avoiding the costly complexities of exchange rates and cross-border payments.

How to Book a Hotel With Venmo Card?

Some small-time hotels accept cards for booking, while others accept checks or bank transfers. However, most major hotels require either a debit or credit card to book a room.

So, if you’ve got your eyes set on a hotel, here are a few steps to book using Venmo cards:

Booking a Hotel Room

After you’ve decided on a hotel, you can book it online on the hotel’s website. When booking, you need to provide your name and the dates of your stay.

You can also book a room by calling the hotel. It’s best to call between 4 and 8 p.m. to find the cheapest room rates of up to 50% off the regular price.

Settle the Reservation With Your Venmo Card

Some online bookings will demand card payment over other forms of payment. To finalize the payment, you must enter your Venmo card information.

Moreover, always check to see if Venmo offers any hotel discounts that you can apply before booking a room.

Finally, for extended stays, you may be able to pay for the first two to three nights beforehand and then cover the rest once you arrive. During check-out, you’ll be asked to leave your card info and settle your bill at the front desk.

Confirm Hotel Reservation

You can verify the hotel reservation by printing or saving a receipt copy. Alternatively, if you book over the phone, you can also request an invoice as payment confirmation.

Check Your Receipt

This contains the agreed-upon pricing and your travel dates. Before reserving a room, the hotel should specify all administrative taxes and fees. Service charges must be clarified to you to avoid any surprises when checking out.

Hotels That Accept and Don’t Accept Venmo Mastercard

Most hotels accept card payments, gift certificates, and travel rewards as payment. However, others will still require you to show a credit card at check-in or when making the reservation, regardless of how you plan to pay.

Here are some major hotels that accept Venmo Mastercard:

  • Best Western
  • Marriot
  • Motel 6
  • Hilton
  • Four Seasons Hotel

Whereas, these hotels generally won’t let you make a reservation with a Venmo Mastercard:

  • Radisson
  • Hyatt
  • Wyndham

Alternatives to Pay for Hotel Stays

Truth is, most of us don’t have credit cards. Fortunately, traveling without one is completely possible. Remember that payment methods differ for many hotels, but the following are commonly accepted:

  • PayPal
  • Third-party booking sites
  • Gift Cards
  • Digital Wallets (Google Pay, Apple Pay, and Samsung Pay)
  • Debit Cards (Mastercard and Visa)


So, can you get a refund from Venmo?

While Venmo has yet to include a direct refund process, there are some ways to get your money back. 

One of the best ways to get your refund is to talk your way with the hotel management, letting them know your refund reasons. If this fails, contact Venmo customer service to file a dispute.

Moreover, you can use Venmo cards to book any Mastercard-supported hotel in the U.S. But keep in mind that it won’t work overseas. So, it’s always a good idea to have a backup plan.

Thankfully, there are big hotels that accept Venmo cards like Marriot, Four Seasons Hotel, and Motel 6. However, hotels like Radisson, Hyatt, and Wyndham wouldn’t. Thus, utilizing alternative payments like digital wallets or third-party sites can still make your hotel stay possible.

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