If your Venmo account has been deactivated, it may mean you do have not Sufficient Fund in Your Bank Account to Complete a Transfer, Suspected Fraudulent Activity, You Haven’t Settled Your Debt With Venmo. To reactivate your Venmo account – Add funds to Venmo or reach out to Venmo’s customer support.
Trying to access your Venmo account only to find it permanently deactivated? Keep reading as we talk about how to diagnose and solve this problem.
Whether you use Venmo to pay for purchases, split bills with friends, or something else, it can be extremely inconvenient to find your account deactivated when you go to use it.
If you’re experiencing this problem, we’ve got you covered. In this article, we’ll talk about what might lead Venmo to ban a user, and we’ll help you diagnose the problem to hopefully get your account up and running in no time.
There are many reasons why Venmo might have deactivated your account. However, the most common two are either having insufficient funds to complete a transfer or a suspected fraudulent activity on your account.
Luckily, both have relatively straightforward solutions and can be solved by contacting Venmo’s customer support.
- Why Venmo Might Deactivate Your Account?
- How to Reactivate Your Account
- Frequently Asked Questions
Why Venmo Might Deactivate Your Account?
There are many reasons for your Venmo account to get deactivated.
While it’s nearly impossible to list all of them, we’re going to talk about the most common reasons for Venmo to take such an action, so follow along for more details.
1. Not Having Sufficient Funds in Your Bank Account to Complete a Transfer
Venmo works by connecting your account to an existing bank account, so you don’t have to deposit money into your Venmo balance every time you want to make a transfer. That way, Venmo can pull money directly from your bank account.
Consequently, if you make a transfer and have insufficient funds in both your Venmo balance and your bank account, Venmo will deactivate your account.
2. Suspected Fraudulent Activity
Again, there are too many reasons for Venmo to suspect fraudulent activity. Many people try to cheat the system by sending someone money, claiming they got scammed and asking for a chargeback from Venmo. And then they have the second person send back their money.
And if Venmo catches something of this sort, it’s guaranteed to be an instant permanent ban.
So even if you weren’t attempting this, you might’ve still had something similar happening, and it, therefore, triggered an automated response from Venmo.
3. You Haven’t Settled Your Debt With Venmo
If you’ve been using Venmo for a while, you probably know about Venmo’s loaning system. And with loans comes debt.
The way Venmo takes their money back is by taking small portions of money out of your balance every month until your debt is paid. But if you have no money in your Venmo balance, Venmo has the right to take money out of your PayPal balance or your bank account.
However, if your PayPal and bank account are empty, too, you can expect a justified account deactivation and legal action from Venmo.
How to Reactivate Your Account
Get Your Finances in Order
The first thing you should try is to check your bank balance; there might be a chance you don’t have enough money there. In that case, make sure to deposit a sufficient amount of money in your bank account so that Venmo has something to draw from.
As for problems with debt, the obvious answer is to get your finances in order and pay Venmo back. Venmo can report you to a debt collecting agency if you don’t pay them back, which could lead to a potential lawsuit if things escalate.
Contact Venmo’s Customer Service
If you’re sure you haven’t been involved in any scams, then you should reach out to Venmo’s customer support and ask for an investigation.
And the same thing goes if you think your account was deactivated for a different reason or if you have no idea at all why you’re banned.
We’re sure the good folks at Venmo will do their best to help you understand why you might have gotten banned and give you a solution to your problem if possible.
Frequently Asked Questions
Can Someone Transfer Money Into My Deactivated Account?
Yes, it’s possible for someone to transfer money into a deactivated account. But, of course, you’d have no way of getting that money.
You may say that it’s not fair to the sender. Venmo agrees; the only case where Venmo allows a sender to easily cancel a payment after it has been sent is if it was made to an inactive account.
Can I Send My Deactivated Venmo Balance to My PayPal?
If you didn’t already know, Venmo is a PayPal company. So that means you should be able to transfer your balance into PayPal, right?
Wrong. There’s actually no direct link between Venmo and PayPal. So if you want to transfer your balance, you’d have to link the same bank account to Venmo and PayPal and use the bank as the middleman.
Can I Willingly Deactivate My Venmo Account?
Yes, you can, but not from the mobile application. Instead, you’d have to log in from a computer. If you look at the bottom of your profile section, you’ll find a “Cancel my Venmo Account” button, which will shut down your Venmo account and the business profile linked to it.
Can I Reactivate My Account if I Willingly Deactivate It?
Unfortunately, when you cancel your account, the account itself and the business profile that’s linked to it are permanently deleted with no option to reactivate later. Even Venmo can’t reactivate your business profile if you ask them to.
To sum up, if your account is deactivated due to insufficient funds for a Venmo transaction, all you have to do is deposit the amount into your bank account, and you should be good to go.
And if you’ve been wrongly accused of fraud, provide evidence against the claims, and Venmo will reactivate your account after their investigation confirms that.
Lastly, remember that if you willingly deactivate your account, you can’t reactivate it later. So make sure you’re certain before taking that action.